In line with social distancing guidelines, we've made some changes to keep you and your family safe as you say goodbye to your loved one.
What you need to know
Attendance in person
Working with the Government guidelines, funerals will be reserved for immediate family only. The recommendation is that this is no more than 10 mourners, but this number may be subject to change. This may include partners, parents, sibling, children, and grandchildren.
Webcasts of services
There will be a webcast of the service, allowing other friends and family to "attend" via the web. There is no charge for this service.
Removal of hymn books
For hygiene purposes, we will not be able to provide hymn books for the service, but you may still choose to have an order of service. Most families would choose to have the words to any hymns in the order of service, and we can help provide you with any wording you might need.
Touching the coffin
We know that many people like to feel close to their loved one at this time by touching the coffin. We are sure that in the current climate, with the focus on hygiene and transmission of the virus, that you will understand when we ask you not to do so. The curtains will be closed around the coffin at the end of the service.
Carrying the coffin
Our funeral directors are being recommended to use a wheeled bier to bring your loved one's coffin into the service. This is at their discretion but is an effort to apply social distancing recommendations to everyone in attendance.
Please be assured that we will be taking extra measures between services to protect all mourners, including the anti-bacterial wiping of the most frequently used hard surfaces. You will see notices in the chapel to show the location of handwashing facilities.
Even with a small group, we would still recommend that you sit some distance apart. While our natural instinct, particularly at a time like this, would be to hug or shake hands, we would ask you to consider not doing so.
The crematorium office
Currently, the main office is closed and government rules now only permit access to Bretby for the attendance of an arranged funeral service.
This also means that the Book of Remembrance is not available, nor the collection of or the witnessed scattering of ashes.
As always, we are here 24 hours a day to support you, to give your loved one an appropriate funeral in circumstances none of us could have imagined.
Thank you for your understanding, and for working with us to keep those around us as safe as possible.