New specialist dementia service launched backed by Central England Co-op funding

Dementia specialist Admiral Nurse, Rachael Lowe (pictured), will be leading a clinics-based service for families affected by the condition in the Clifton, The Meadows and Wollaton areas of Nottinghamshire, it has been announced.

The service is a partnership between national charity Dementia UK and nine GP practices across Clifton, The Meadows and Wollaton, with £100,000 provided by Dementia UK’s corporate partner, Central England Co-operative, for Rachael’s post for the next two years. It is one of the first clinics in the country to support families in the community.

Rachael will also be advising healthcare professionals around best practice in dementia care, such as the need to provide tailored information and support across families’ experiences of the condition.

Dementia UK is the only charity dedicated to supporting families by providing dementia specialist Admiral Nurses. When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them;giving compassionate one-to-one support, expert guidance and practical solutions which can be hard to find elsewhere. They are continually trained, developed and supported by Dementia UK.

Rachael is an advocate of relationship-centred approaches to dementia care, which ensures that the needs, rights and wishes of people living with dementia are always respected. Prior to her starting her role with the charity Dementia UK, Rachael has spent the last five years working in specialist dementia nursing homes in Nottingham, and previously as a continuing care nurse assessor.

Commenting on her role, Rachael said: "There's still so much uncertainty around dementia; for the families who don't know where to turn in times of need, to healthcare professionals who need guidance on how to support people living with dementia in their communities.

“I am so honoured to be opening this new service, which will improve care for the hundreds of families living with dementia in these areas. This service is for anyone struggling with looking after someone with dementia. I will work with the families to identify ways to improve care at home through emotional support, as well as providing information and teaching practical skills.”

Hannah Gallimore, Corporate Responsibility Manager at Central England Co-op, said: “When our colleagues chose Dementia UK as our charity partner more than three years ago, we hoped that through their fantastic fundraising feats and the support of our customers and members, we would be able to make a real difference to those with dementia and their families in our communities.

“That has certainly been the case and we are truly delighted that we have now been able to provide funding to support the creation of a brand-new Clinic Admiral Nurse service in the Clifton, The Meadows and Wollaton areas where we have food stores serving the local communities.

“Just by shopping with Central England Co-operative, our customers and members have helped to provide this vital service to support people with dementia and their families in their area to access specialist care in these challenging times.”

People supporting someone with dementia can access the service through their GP practice and other health care professionals, such as community pharmacists and social prescribers. Rachael will be offering telephone and video appointments in line with the current guidance around Covid-19, and face to face appointments once restrictions lift.

For more information and to book an appointment, please contact your local GP practice within the Clifton and the Meadows Primary Care Network and City South PCN.

The Admiral Nurse Dementia Helpline is also available Monday to Friday 9am-9pm and Saturday and Sunday 9am-5pm on 0800 888 6678.

Fundraising such as by these colleagues from our Westdale Lane Food Store in Nottingham who cycled to Skegness has helped to fund this vital new service. 

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