Colleague safety

Colleague safety

Over the last three years we've successfully been investing in the very best security measures to improve colleague safety including most recently, protection for lone workers and bodycams in our stores.

There are 424 retail crimes committed every day according to the British Retail Consortium's 2020 crime report and we've been actively been campaigning for better legal protection for retail workers.

We believe in tackling the root causes of crime and in 2019 we partnered with West Midlands Police's PC Stuart Toogood to support the rehabilitation of prolific shoplifters addicted to drugs and alcohol who were targeting our north Birmingham retail stores. While the journeys of the individuals we've supported through rehab at Livingstone House in Small Heath, Birmingham have been different we are pleased to report a dramatic decrease in offences by this group in these stores.

Paul Brookes (left) and PC Stuart Toogood at Livingstone House (February 2020)