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An update from our CEO Debbie Robinson

I hope you, your family and friends are keeping safe and well during these continuing challenging times.

It is our priority, as always, to make sure you can get access to the food, essential supplies and vital services that you need.

Our food stores and funeral businesses remain open, with safety measures in place to protect you and our colleagues.

It is now UK law to wear a face covering over your nose and mouth while you’re in store unless you are medically exempt. To help protect everyone, we won’t be able to allow anyone into our stores who isn’t following these guidelines. Please check you have your mask with you before you leave home.

Where you can, please shop by yourself unless you are a carer or have young children. We’re continuing to limit numbers in stores, so this will help you get in and out more quickly.

You can make contactless payments for all purchases up to £45 using your debit card, or you can pay using Apple Pay, Google Pay or Samsung Pay if you have set this up on a compatible phone.

We have sanitising stations at the entrance of every store, to make sure it’s easy for you to clean hands, baskets and trolleys. You’ll also find hand sanitiser conveniently placed around our bigger stores.

We have lots of new ways to shop. Every Central England Co-operative offers Call and Collect, where you can browse online by visiting our website: https://www.centralengland.coop/callandcollect/ then call in your order on 0800 050 1601 and collect the next day.

Selected stores also offer Click and Collect and home deliveries through our partners Snappy Shopper and Appy Shop, and some can deliver your shopping in under an hour. Click here https://www.centralengland.coop/food/order-online to see what is available in your area.

Our colleagues in our funeral businesses are also available to help and support you and can be reached on 01543 421303.

Thank you for the support that you have shown to our colleagues, and please continue to be kind and respectful to them and each other.

I hope that you stay safe as we move towards what is hopefully a brighter future.

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